Testimonial
4.9

Wonderful Family Vacation, only possible due to BookVip

We had always planned to visit Cancun but given how expensive it is to stay at a 5-star resort, not counting costs for meals and drinks, it was not possible.

we stumbled across BookVip while searching for vacation deals, they were able to get us a 5-day/night all inclusive package in one if the most beautiful 5-star resorts. To this day our family talks about it and always say "This is something we need to do again." BookVip helped us from booking thru the completion of our fabulous vacation.

We compared rates from every imaginable travel sites and everything was in $5000 plus range on all-inclusive, we were able to get all in at $1000

Highly recommend them.

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CriticalCoati
Tags
I liked
Overall helpfulness of the company, Price, Resort was very nice
Reason of review
Good customer service
Review #1283672 is a subjective opinion of poster.
Testimonial

We definitely will be booking again through BookVIP.com!

I’m changing the name of this resort to WestGREAT! Beautiful view and a lot of onsite amenities.

The pools are clean and there are a lot of them to choose from. Great food and a convenient store for last minute necessities.

The staff is friendly and goes out of their way to make your stay special. We will definitely be staying here again.

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Testimonial
Reason of review
Good quality
Review #1283203 is a subjective opinion of poster.
Testimonial

BookVIP was the real deal!

We did a family trip with the kids and we all loved it and had a great time. They had activities for everyone, including live entertainment every night.

It was better than we had hoped. Everyone gave excellent customer service from the time we arrived till we left. Anything we needed, they had. All their food was better than great, fresh, homemade and amazing.

World Cafe had an awesome buffet breakfast and Martin and Fernanda were great! Also, Coco Cafe was the perfect spot to grab coffee at anytime. Portofino was our favorite dinner spot. Omar our server was the best...great smile, personality and great service!

The chef and his staff went above and beyond for our family! We can't wait to come back.

Everything was perfect! Thank you Dreams!

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Testimonial
Reason of review
Good quality
Review #1283202 is a subjective opinion of poster.
Testimonial

!Accommodations are amazing. Go ahead and book it, enjoy BookVIP. It is the real deal!

The best hotel in cancun cannot exist without having such great view to the sea. Moreover the staff is amazing (specially to Alejandra, Alonso and Reyna).

It is not the first time I come here and I highly recommend this place, you can do everything inside and outside because it is unbelievably well located. It is clean, safe and fun!!!

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Testimonial
Reason of review
Good quality
Review #1283207 is a subjective opinion of poster.
Bookvip's reply to:

Bookvip - Scammers

Dear Andy,

We appreciate the opportunity to address your comments.

First and foremost, please be reminded that although your reservation was final and non-refundable since you did not accept the trip insurance offered during the sales call, you stilll were refunded in full before we received your review.

Your claim that you were unaware of the resort preview is not correct as our representative went over the eligibility requirements both verbally and in writing, and you agreed to same with your electronic signature when you booked your dates.

The reason we have over 3.8 Million Facebook Likes, 26,000 customer video testimonials and have sent over 100,000 people on vacation this year alone, is because we are the worldwide leader in promotional packages - that's our specialty. If you meet the resort's requirements and agree to attend the resort preview, you will up to 80% off the retail rate.

James Colligan
Owner
BookVip.com
James@bookvip.com
SaneGar
1.0

Took my money and won’t book the trip I want. Huge scam reported to my cc company and they are going after my refund. Changed trip and told me I would do 90 min time share at hotel but now say have to travel to other resort for meeting.

Reason of review
Order processing issue
Review #1267042 is a subjective opinion of poster.
Bookvip's reply to:

Bookvip - Canceled my Reservations

Dear Tom,

Thank you for your feedback.

As you are aware, your pending reservation was cancelled 8-days after booking because you did not complete the booking by agreeing to the Reservation Details with your electronic signature and submitting same.

Your refund was processed for your original undated vacation package, which was used in connection with the pending vacation in question.

When you finally responded to our attempts to reach you regarding your reservation, the dates you had requested (but not locked-in) were no longer available and there are no options available for which you are eligible.

Although unfortunate, BookVIP is not responsible when a customer purchases flights before securing a confirmed reservation.

The reason we have over 3.6 Million Facebook Likes, more customer video reviews and sent over 100,000 people on vacation this year alone, is because we are the worldwide leader in promotional packages - that's our specialty. If you meet the resort's requirements and agree to attend the resort preview, you will receive the promotional rate.

James Colligan
Owner
BookVIP.com
James@bookvip.com
NervousBarb
Location
975 N Miami Beach Blvd, North Miami, FL 33162, USA
1.0

You canceled my reservation on me and now I'm trying to find a place to stay in cancun because I already purchased my airfare and got the time off from work. You took my money and still haven't received my refund.

{{REDACTED}} Book VIP SUCKS! Shocked

Reason of review
Not as described
Preferred solution
Deliver product or service ordered
Review #1264627 is a subjective opinion of poster.
Testimonial
1.0

Amazing experience with BookVIP

We loved our trip to Cabo! BookVIP is the best value!

We stayed right on the beach and incredible vview of the Cabo Arch. The staff was super friendly and the food was very good. We loved sitting pool side drinking frozen margaritas. The pool activites were entertaining as well.

We could walk to the Marina which was only 10 minutes away. We did the glass bottom boat tour and were abe to see the entire family of sea lions by the Arch. My 5 year son cant stop talking about it as was the first one he had seen (myself as well in the wild).

If want to save over $1500. I definitely recommend BookVIP!

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AboardGreySeal
Location
975 N Miami Beach Blvd, North Miami, FL 33162, USA
Reason of review
Good customer service
Review #1257110 is a subjective opinion of poster.
Testimonial

We are staying at the Grand Oasis Sens through BookVIP.com. This is the real deal. Do the upgrade, it is well worth it.

Oasis Sens is a fantastic hotel for couples. The hotel is in a great location has a beautiful beach front.

The Sakura restaurant is absolutely exquisite, it does require a reservation however I would highly recommend it. The hotel has an onsite coffee shop which is open from morning till late the lady there is very friendly and always very polite.Excellent day time entertainment ranging from pole dancing lessons to a weekly foam party. Great hotel for couples who want to have fun. Most of the restaurants are decent highly recommend the sushi restaurant and Sukura.

The only thing that lets the hotel down is evening entertainment is a little limited, check out policy could be made much quicker and the Moonlight restaurant needs some improvement. My food was a bit cold which made me question the preparation. A few slight tweaks and this hotel could be really excellent .. Staff work very hard We did a day pass to the other Grand Oasis site and we’re bored quite quickly and returned.

Oasis Send is great for couples... Would really recommend.

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Testimonial
Reason of review
Good quality
Review #1252406 is a subjective opinion of poster.
Testimonial

Amazing place to come, All-Inclusive. BookVIP is the real deal. Everything we were promised we got.

Nice relaxing vacation. Be sure to visit the Pina Colada restaurant on the beach...they have the best cooks.

Ask for Eduardo; he is A+ when it comes to customer service.

Eduardo is pleasant and so efficient. He was the best waiter we had during our stay.

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Testimonial
Reason of review
Good quality
Review #1252396 is a subjective opinion of poster.
Testimonial

We booked our vacation through BookVIP.com. This was the real deal. Such a great experience... definitely do this again.

This was our second stay at Secrets Royal Beach in Punta Cana. It is an excellent resort and a great value for the price.

The employees make the stay very enjoyable. People like Hippolito, Lepardina, Lenny, and Jon in the Restaurants were the BEST. The concierge desk with Johnaysa and especially Nairobi met our every expectation. They ensured our stay was as delightful as possible.

Please find a tangible way to recognize these valued members, they are the reason we continue to return to your wonderful resort. Respectfully; Steve and Lori Sanderson

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Testimonial
Reason of review
Good customer service
Review #1252407 is a subjective opinion of poster.