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Vacation with BookVIP

5.0
Details

Hotel is beachfront with amazing views of the famous rock-formations which make Cabo San Lucas famous. We enjoyed restaurant Bella California which sits in front of the ocean.

Great friendly service and excellent food and drinks. Italian chef Giulio of Bella California personally introduced himself to us an made sure we enjoyed our experience. Waiters Miguel Angel, Guadalupe and Jose Reyes provided exceptional service.

Great stakes at Tomatillo's and Carbon Grill. We had the all inclusive package.

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Reason of review
Good quality
Review #1415535 is a subjective opinion of poster.
Testimonial
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We booked through BookVIP.com. This is the real deal.

5.0
Details

The people who work at this resort are just wonderful! From the moment we checked in until the moment we left, everyone went above and beyond to make our vacation exceptional.

Check-in was quick and easy. Even though our room was not quite ready, it was fine. We received our room assignment and were able to go to the Taco Bar and get lunch. When done, our room was ready.

The view was spectacular! The room was very nice...my only slight complaint is the bed was a double. We made it work because of the great view and nice upgrades in the room. The people around the pools are friendly and quick.

We recognize many staff who have been here for several years. It makes for a "family" feeling if you return. Enrique was our main wait staff during the day and he did an excellent job!

We often look for him because of his proven quality service! Thanks for all Villa del Palmar staff and management for another fun and relaxing vacation!

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Reason of review
Good quality
Review #1415532 is a subjective opinion of poster.
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Great atmosphere... Thank You BookVIP for this amazing trip.

5.0
Details

Very clean rooms. Has a restaurant on the premises.

Convenient location. Lots of things to do.

The Island is close that has shopping and restaurants one of them being Paula Deens. The hotel also has a outdoor heated pool.

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Reason of review
Good quality
Review #1415537 is a subjective opinion of poster.
Testimonial
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Thank you BookVIP. Saved us $1500 to $2000!

5.0
Details

This was a truly remarkable experience! The facilities were absolutely beautiful, the food was amazing, and the wonderful service of the friendly staff made our stay an unforgettable experience!!!

Thank you, Charlie, for your entertaining shows and the language lessons!

I wish I had made a note of more names to thank for their great services, like our room service (cleaning, turn down, candy and drink refills, etc.), and all of our waiters, who provided exceptional service. A special thanks to Alfanso, Freddie, Kendor, and Salvadore (I wish I had retained all of the other servers' names; they all provided excellent service)!

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Reason of review
Good quality
Review #1415536 is a subjective opinion of poster.
Testimonial
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Bookvip - Our first time experience

5.0
Details

Our trip to Tahiti Village in Las Vegas is not bad.

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Review #1396569 is a subjective opinion of PissedConsumer1396569.
Testimonial
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It is absolutely amazing. We booked through BookVIP.com.

5.0
Details

Came on vacation for Disney world and great rooms and amazing complex the food is amazing at Drafts sports bar and grill. Jaime was great very friendly and made us feel at home. Would recommend to all family and friends to come check it out!

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Reason of review
Good quality
Review #1415538 is a subjective opinion of poster.
Testimonial
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Thank you BookVIP for giving us a wonder vacation destination.

5.0
Details

We had a wonderful time at Sunscape Cove. We had a beachfront room, walked right out to beach and had the BEST Butler, Renees.

She took great care of us on our vacation.

Also, Orane, the mini bar replenisher, was great, he gave us enough water and beer when needed. This vacation was great.

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Reason of review
Good quality
Review #1415539 is a subjective opinion of poster.
Testimonial
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BookVIP did a really great job getting us a room.

5.0
Details

Just want to say that this is the friendliest casino to visit in Las Vegas. I had interactions with numerous employees.

Ticket booth, security showroom employees etc. Everyone was so helpful and always smiling. Went to see Barry Manilow and the showroom was set up very nice. The staff both at the ticket booth and the showroom did everything to accommodate my disabled brother.

The show was fantastic with great seats. Also met and talked to Martina O.T who is a security guard after the show. What an amazing person and very helpful. Also won a football parlay while I was there.

November 3 which was my birthday and Westgate made it extra special. Thanks to all.

By the way I happen to live in this great city. VEGAS STRONG

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Reason of review
Good quality
Review #1415540 is a subjective opinion of poster.
Bookvip's reply to:

BookVIP and Resort Vacations International are sham!

Hello James,

We appreciate the opportunity to address your concerns.

Please be reminded that you purchased a vacation package in May 2018, which was cancelled and refunded within 48-hrs since didnt meet with the eligibility requirements for the promotion which you agreed to with your electronic signature when you booked.

We believe that you are confusing our company with one of the many copy cat companies using “VIP” in their name or perhaps one of the other companies using variations of the name Resort Vacations International.

BookVIP is a booking company and it is our job to ensure that guests are qualified for the limited number of promotional packages being sponsored by by the participating resort providers.

It is the participating resort provider who sets forth the eligibility requirements - not BookVIP.

The Terms and Conditions can also be viewed on BookVIP’s website at the bottom of each resort offering page by clicking on the Terms and Conditions.

The reason we have over 3.9 Million Facebook Likes, more customer video reviews, and have sent over 100,000 people on vacation this year alone, is because we are the worldwide leader in promotional packages - that's our specialty. If you meet the resort's requirements and agree to attend the resort preview, you will receive the promotional rate. The only issues we have is when some customers try to circumvent the resort's Terms and Conditions.

James Colligan
Owner
BookVIP.com
James@bookvip.com
Author
Reason of review
Not as described
Loss
$25000
Preferred solution
Let the company propose a solution
Review #1387262 is a subjective opinion of poster.
0 comments
1.2
Details

First let me say that before I ever tried Book VIP I was receiving phone calls from an automated recording that informed me that I had won a trip because I used my Marriott account or through a credit card rewards program that I did not have. Then last year my wife and I decided to look into book VIP and see if there was any truth to their great packages.

Low and behold the call center was the same. Same on hold music, same background noise, AND same agents!

So they NEVER had permission to contact me for these packages, they never remove me from their list when I select the option and when requested to an agent.

I have reached out to an attorney and am not only going to file legal action against Resort Vacations International and Facebook since during the period where the calls started up ads in my Facebook feed also started appearing.

With the public knowledge of Facebook selling lists to companies.

My advice to ALL of you reading this is write down names, numbers, times, and when you asked to remove from the list. If you can write down names that would be even better. Try asking for the person you spoke with before.

Sham companies with unethical business practices.

Won't even go into what kind of hassle they put you through if you actually go through the process. Asking for things like utility bills. LOL. Joke company!

James

Resolved
Bookvip's reply to:

BOOKVIP is a complete SCAM!!! - Resolved

Hello Afshin,

Thank you for your feedback.

When we became aware of your concerns as you did not meet the eligilbity requirment's of the sponsoring resort, however, our General Manager contacted you and all issues were resolved.

We are happy that you are now booked at another amazing resort offered on our website and that you and your family will be able to enjoy your much-deserved vacation!

We work very hard to ensure that each and every customer is aware of how valuable they are to BookVIP.

The reason we have over 3.9 Million Facebook Likes, more customer video reviews, and have sent over 100,000 people on vacation this year alone is because we are the worldwide leader in promotional packages - that's our specialty. If you meet the resort's requirements and agree to attend the resort preview, you will receive the promotional rate.

James Colligan
Owner
BookVip.com
James@bookvip.com
Author
Reason of review
Poor customer service
Review #1384480 is a subjective opinion of poster.
0 comments
4.4
Details

BOOKVIP is a complete SCAM. We booked a travel deal to Cancun Mexico on October 2nd.

After being 45 minutes on the phone with them and answering very odd questions. Yesterday after 2 weeks from our original booking date, they called us and cancelled our reservation for NO REASON. The BOOKVIP agent told us we do not qualify for the offer!!!! This is very odd; how can they cancel our reservation after 2 weeks.

We planned our trip and bought flight tickets. The BOOKVIP agent did not give us specific reason for our cancellation. This company is total scam, irresponsible, and very unprofessional.

Such a waste of time booking our trip with them.This was my worst experience ever. Noting to write good about this company, stay away from BOOKVIP.