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I booked a hotel reservation with bookvip. During the booking process they asked for my annual salary.

I then found out it was a timeshare deal. But ok, I told them how much I'm make. They took the money from my account. The day I was to check in the hotel calls me and tells me I do not qualify due to my salary - it was too low.

I called bookvip to request a refund and was told there would be a $150 penalty taken from my money because I did not cancel in 7 days of the booking. Even though they knew how much I made they made the reservation knowing I would not qualify and then keep my money. They have ruined my vacation. Now I do not have enough money to pay for a hotel.

Thank you bookvip for being jerks. Oh, and do not ask for a supervisor, they are either in training or too busy to talk to you. I ask 3different times. This is the worst company to do busy with.

Poor customer service (I think they are in India) bac use they speak very poor English. DO NOT DO BUSINESS.

WITH THIS COMPANY? THEY WILL STEAL YOUR MONEY.

I booked a vacation with my grandchildren in the Outer Banks. Then on the news we started hearing about a lot of shark attacks in the area.

I called to change the reservation to Virginia Beach but there was nothing available. Then the guy told me not to worry about the sharks because the resort "does not allow sharks in the area because it is bad for business". WHAT? They have told the sharks to stay away and the sharks listened.

WOW!!! Maybe the resort should teach the rest of us how to keep sharks away. So I asked to speak to a supervisor and was told they were too busy to talk with me. So be it.

We will go to the Outer Banks but if anything happens to my children or grandchildren I am suing the resort and BOOKVIP.COM.

I will put them out of business. They better hope those sharks listen to them while I am there.

I would have to say don't waste your time unless you can change your reservation several times! I picked my 1st reservation and it showed that it was good only to find out that I had to change the dates, I let the agent tell me the dates that were available and changed the dates and was told that my reservation was done got the email and all looked good.

Wrong! Received a text message telling me to contact them and not only were my dates not good anymore they said that I would have to change locations! I would never recommend this company. I have been on vacation at discounted rates to listen to the presentation and have bought into a vacation/timeshare and have never had to go through this!

We were really looking forward to going and checking out the property and was interested in trying to buy into a program close to home but still far away enough to feel like a vacation. Plus I have a big family that lives a several hours away and to have a place where I could have them visit me and all of us feel as if we were on vacation would have been great. I will still be checking out the place I was trying to book through bookvip.com but will go through a more reliable company.

I will look for a better and trustworthy company! Angry in TN

FRAUDULENT. I booked and paid for a trip to Turks and Caicos, as well as paid for my flight which was just over $700. When I called to confirm the reservation, as the screen asked me to do so AFTER I paid, input all of my private information and gave them my credit card, I was asked arbitrary and discriminatory questions.

I spoke to two different customer service representatives. One was Denise and the other hung up on me when I asked for her name...

The hotel they are offering this deal to is One on Marlin. This is the only hotel I've encountered which doesn't have a concierge who answers the phone.

After you provide bookvip.com with your address, personal information and credit card, you have 15 minutes to call and confirm your reservation.

They ask arbitrary questions such as "are you married?" "Are you seeing anyone?" "Do you have proof of cohabitation?". When I told them that these questions seem odd, each representative gave me a different answer. The first representative told me I had to wait 2 weeks but then let me sign up for NEXT week. The other representative put me on hold while she contacted whoever it is they contact (when I asked for a name she told me it was her calendar - who calls and contacts a calendar?)

Despite the fact that I paid, I was told I didn't meet their qualifications by the first representative - who by the way nearly ripped me off. For the record, the "promotion I purchased was for $149.00. This is how the conversation with representative one went:

Rep 1: Your total after tax is $264.48

Me: how much?

Rep 1: $264.48

Me: what? That's nearly a 50% tax.

Rep 1: sorry, my mistake, it's $230

Me: What percentage is the tax

Rep 1: oh sorry (again!!) your total is $172.84

Then she went into ridiculous questions about my marital status. I'm in my 30's, paid the promotion as advertised. I asked her for her name. She hung up on me.

So I call back. I'm put on hold once again while she checks if the dates I chose were still available (apparently the 'two week waiting period were not in her handbook'). She was kinder than rep one. She gave me her name - Denise and her supervisor is Lex. Ida is the night supervisor this evening. Ida is conveniently in a meeting at the moment.

BOOKVIP IS A SCAM. STAY AWAY. Reporting this to the BB

Screenshot of their "promotion" is attached. No mention of needing to be married. Unethical firm and should be shut down for discriminatory and fraudulent practices.

This website is a scam. Allow u to book and then give you a phone number.

You call the number and they tell you that you don't make enough money to stay there. Also, the manager that i spoke to, hung up on me. Wish he was in front of my face right now. They will be reported to the bbb cuz their a plus rating is a joke.

Do not use this site. They're trying to sell you something and are very judgmental. They actually are racist. Please stay away.

I will make sure this is posted and ruins their party. What a joke

Reservation Cancelled the day before vacation started due to over booking