Testimonial
Anna Hut

We Are So Glad We Booked Through BookVIP.com

We have gone to mexico for a work vacation the last 10 years and have stayed at all kinds of resorts. This by far was the nicest resort we ever stayed at before. We stayed her in the beginning of December 2016 and it was wonderful. The resort is beautiful and has lots of pools to enjoy. The food was good and I loved the 24 hour room service. The staff was all very friendly. My favorite person was Hermes the Bellboy he was great!! We asked him a question the first day we were there and he was so helpful and he remember us and every time he saw us he would go out of his way to talk to us. Great Place to stay.
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Reason of review:
Good customer service
Testimonial
Anna Hut

BookVIP.com Took Care Of Everything

We have enjoyed our stay at Silversands. The staff, every last one of them, are friendly and always willing to help. Nonstop entertainment ranging from water sports, dance lessons with Emmanuel, Spanish lessons, nightly theatre shows, movies and the house band that plays a great mix of music. The grounds are well maintained. The food is amazing, the French onion soup was so cheesy, shrimp tempura marvellous, breakfast buffet is amazingly incredible. Our room is gorgeous so what else can I say, we loved Silversands.
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Reason of review:
Good customer service
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Anna Hut

BookVIP.com Made Everything So Easy

I travel a lot and really fell in love with this resort because the staff was truly outstanding! I wish that I could recall the names of everyone who made our stay amazing. By upgrading, having access to a butler was mind-blowing - Patrick and his right-hand woman butler (so sorry I can't recall your name) added a level of VIP treatment that will encourage me to return to the resort that's for sure! The rooms were comfortable but the ocean front view trumped it all -- relaxing on the balcony during the day & listening to the waves each night was worth the price! Loved the bathroom/shower too!!! Food was good but the drinks were even better. Back to the awesome staff - so many enhanced my experience at this resort...Renee (guest front desk - congrats on your baby), Sabrina (entertainment), Roan (photographer), my massage therapist (by the way the body scrub/massage is AWESOME), Klaron (beach/safety), countless bartenders, housekeeping, and restaurant staff members -- I was showered with so much genuine caring for my well-being during my stay at Sunscape Cove! Counting down to my next visit! Ya mon!
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Reason of review:
Good customer service
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Anna Hut

All of our meals were served on the beach. Everything was included and not a single thing to worry about! I highly recommend BookVIP!

Villa Del Palmar is a fabulous resort with an amazing and friendly staff. The various restaurants have great quality food along with fantastic pricing. Their wood fire pizza is sooo good. You can't beat the poolside service, some one is always there to help with any of your needs. VDP has many other amenities! Dont hesitate, you won't be disappointed!
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Reason of review:
Good quality
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Anna Hut

We're very excited to be at this beautiful resort. We came on a fantastic package from Bookvip and I would absolutely use them again to travel in the future!

From the minute we walked in the service and attention to detail was superb! Everything was clean and all of the staff were polite and happy. I had a one bedroom on the 8th floor with a great view. The balcony hammock was an added bonus. The restaurants were great. Far enough away from the crowded hotel district to enjoy a relaxing stay. Even the resort preview for membership was enjoyable. I recommend this hotel highly and will return
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Reason of review:
Good quality
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Anna Hut

So grateful for BookVIP!

We just went here in October for our honeymoon, and it was amazing! The property is beautiful. It's large, but there are shuttles constantly driving around if you want a ride to and from your room. Food and drinks were great; service was great all around. Everything was super clean. Every employee was knowledgeable and super helpful. No complaints at all!
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Reason of review:
Good quality
Testimonial
Delmi Ara

Kranthi Puppala- Orlando Vacation

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I had booked my vacation with bookvip.com. I would say this was really amazing experience with bookvip. This was hassle free hotel booking with no surprises. I would say this was greatest vacation I ever had. Customer service is awesome, so great guys with positive attitude. Good part of this is very affordable rates - we cannot even imagine about these. Hotels they have tie-ups are awesome with good location views, free shuttle to theme parks, free breakfast and ofcourse great services. I see lot of people , booked their vacation with bookvip and personally i did chatted with them and heard lot of positive reviews. I would strongly recommend bookvip.com to book vacations- you will feel the difference.
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Pros:
  • Prices
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Reason of review:
Good quality
Testimonial
Anna Hut

We booked everything on BookVIP.com and can't complain about anything!

Excellent stay! Secrets Royal Beach was gorgeous, rooms were always clean and very well kept. The entertainment staff at our pool were so much fun! Tequila, Big Papi and Eddy Murphy were so awesome and engaging with everyone! I loved the variety of activities from ones you'd expect like dancing to painting and foam parties in the pool. Nightly entertainment was excellent and higher quality than I expected. The dancers were amazing and bands played music from all genres and cultures so everyone could enjoy. The a la carte restaraunts were fantastic, we tried the Mexican, Italian and seafood and loved our meals! Wait staff was so friendly and helpful!We will definitely be coming back!
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Reason of review:
Good quality
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Anna Hut

Enjoying the magnificent view, food, culture, thanks to BookVIP - everything is magnifico!

We came to Breathless to get away and we had a wonderful time! The staff and E team were excellent!! We love going to the shows at night and the pool parties during the day! The food in the restaurant is amazing!! We owe this all to BOOKVIP fro making it happen!
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Reason of review:
Good quality
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Anna Hut

Thank you BookVIP For An Amazing Experience!

The Krystal Cancun hotel is absolutely amazing , food is good rooms are clean. Like to thank "LALO" OR EDUARDO for being very professional and kind and all the rest of the staff from the activities station by the pool area. They made the experience much better. Also Nina and Frida were very kind and fun. If you go there look for them! They are nicest group of people we met in CANCUN !! We will miss you guys Thank you for a great experience in CANCUN. There's nothing bad about this place. This hotel and location is AMAZING!! Also front desk manager MIGUEL was very helpful and kind. Hopefully not forgetting anyone there. Thank you BookVIP for an amazing vacation!!. I will recommend this place to all my friends and family.
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Reason of review:
Good quality
Testimonial
Anna Hut

We just finished awesome week at Dreams Riviera Maya..Definitely BookVIP way to go

We went to Dreams on one of those "preview/sales" promotions with BookVIP. We got a SMOKIN deal and decided to go and try it out. We were gonna do the "couples only resort" but opted to try this one to see if we can take the kids in the future. So, I will break it down a little. Room was awesome. Jacuzzi in the room and almost all rooms have an ocean view. Bed was soft and drinks were always in the fridge. Staff was AMAZING!!! Everyone we talked to was super available to help. We asked Our house keeper for something and she asked if she could use our phone and called the direct number for them to bring it up immediately. For the meals the staff was great. We ate breakfast in the "adults" restaurant section and it was well worth it. Our waiter was Santos and every day and he had our drinks ready for us when we walked in, every time. He was always very gracious and would come up to us like we were his family. The day we left he said, "please come back home. We are always waiting here for you with open arms!" Amazing!!! Food was fabulous. This is our 3rd all inclusive and it was the best food we have had at all 3. I wouldn't say great food, but there were several restaurants and each had somethings that were very tasty!
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Reason of review:
Good quality
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Anna Hut

The beach is my dream beach white sand. We booked through BookVIP and got a great price

This was our first trip to Cancun and we had the best time!! The hotel was beautiful and it's location was perfect. We had an ocean front room and all we had to do was step out onto our balcony and there was the ocean. The waves were very loud and soothing and when you closed your slider, it was completely silent. The beach was amazing. The food was great. Las Villa's was the best food!! Even though we opted out on the excursions, there were plenty of them to sign up for. Best experience ever and we are already planning our next visit at the same Hotel. The staff was always smiling and saying hello and so friendly!! Great experience - we highly recommend BookVIP!!
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Reason of review:
Good quality
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Anonymous
map-marker San Antonio, Texas

Bookvip Vacation Package Review from San Antonio, Texas

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Bookvip Vacation Package Review from San Antonio, Texas
We went in April and we had a fabulous time. Yes we attended a small presentation. Literally it was just us two and the company and we picked our time. Wasn't an inconvienance at all. We had an awesome room as well and our trip was 499 for two people!! We weren't married yet but had to Proove we were living together. Simple as that. Notorized letter and addresses matching. We had a blast looking into another one now!
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Reason of review:
Good quality
Testimonial
elenashynkarenko

It was a great deal and we saved a lot of money so just giving a shout out to BookVIP

This was my Wife and I's first time flying international and to Mexico. Upon landing, headed through Mexico customs which wasn't a problem at all, be sure to fill out the top AND bottom portion of the form either on the plane or while waiting in line. (*Don't stop to fill the form out in the hallway, go straight to the customs line!) Andres was our concierge and he absolutely made us feel like royalty. A rose for my wife and glasses of champagne. His cheerful attitude was so welcoming and set the tone for our whole trip of first class customer service. He checked in on us daily and any question or needs we had, he had an outstanding graciousness and enthusiasm to help. He is an asset to Sandos and truly cares about his clients. Andres, thank you for making our trip wonderfully amazing. Breakfast at Zango is ABSOLUTELY PHENOMENAL. By far the best food of any meal. Try the fresh juices.Ivan, thank you for helping me learn and your warm greetings every morning. Ivan's remarkable customer service was absolutely appreciated. For every lunch we ate by the pool at St. Trop, try it all, stick with what you like. We enjoyed the Calamari, Fish Tacos, and nutella crepes! (Was not a fan of the burger) And lots of Blue Hawaiians...haha. Tip: Bring LOTS of your own sunscreen. In the hotel gift shop it was $22- $24 U.S. NOT exaggerating. If you do forget, there's a little convenience store at the bottom of the hill outside the hotel entrance, literally outside the gate. Also, in the hotel gift shop the designer sunglasses are marked up $50 over retail (source: sunglass hut website) and they have a $50 off coupon, do your due diligence on price. Cell service: We have Sprint. The hotel Wi-Fi worked great the entire time, it was noticeably fast and seamless. I was able to call sprint for Global cell service so I could text/call without extra fees. Call your phone provider before leaving. No issues using phone. The Pool and beach wait staff were attentive and friendly. Shout out to Luis (Wuicho!) & Sergio who took great attention to us. We tipped when we were served because they work hard. They don't expect a lot and after talking to a few other guests, I'd recommend a dollar per item ordered or a 5 at the beginning of the day and they'll take care of you. US dollars are well accepted, we did not need any pesos. (Rule of thumb, anytime someone brought me something, I had a least a $1 for them. Budget $60- $80 total for exceptional attentiveness.) Worth it. We are not drinkers but "obliged" at many offers for lots of drinks/shots. No complaints on the drinks or food. It's all included so if we didn't like it we just ordered something else! We ate every lunch by the pool so I cant speak to the lunch options inside. All my wife and I wanted to do for this vacation was read by the pool, beach, and lounge. What's great is the entertainment staff had activities for us to participate, completely optional and no pressure, but made it fun nonetheless. Shout out to ADAN (in English, Adam), Valeria, Veronica, Liz & Eduardo. Adan literally remembered our names on first introduction and addressed us with a fun, excited attitude all day, every day. We aren't into yoga but I heard it's great! I did play a lot of water volleyball and had a total blast. We had engaging conversations and Adan, THANK YOU for making our trip UNFORGETTABLE. He is an asset to Sandos and the customer experience. Valeria is the sweetest and we truly appreciate your kindness throughout the week. Thank you for making us want to come back. Valeria - you're the best!! My wife had a "Sandos Experience" spa session, it was an 80 minute variety massage they had a special on for $129 US. The Spa accepts pesos or CC ONLY. The Spa is pretty much the only thing you can not pay for with US dollars. It was $4 CC transaction fee to pay the international exchange for spa. She absolutely loved it and said it was better than any Spa/service visited state-side. Highly recommended. The dinners were excellent, our first night was at Zango (buffet), second was at Seasons - pants required for men. It was a point of contention for some but it's a very upscale feel to the restaurant and does not require a reservation. We ate later, around 8 and it was not busy. The next night was at the Japanese Steakhouse which was delicious. Reservation required for Gaijin (Japanese), it's limited seating and also - Do NOT arrive late, otherwise you're delaying potentially 2-8 other people's meal and can be turned away. Our last night we chose to go outside of the resort to Ruth's Chris steakhouse at the recommendation of a friend. If you do, take the R1 bus, it's $1 per ride/per person and it'll take you into the mall & shopping area as well. Every night there were AWESOME entertainment events (of course drinks always flowing). Professional dancers one night, Lady Gaga, & FIRE DANCERS!!! Everything was very impressive, as a professional arts background- we were impressed and pleasantly surprised by the quality and diversity of live entertainment. Big points for the Saxophone player also! The room was beautiful, we were fortunate to get exactly what I requested-king bed with ocean view & balcony. It is a "chic" boutique, classy feel to the rooms which were cleaned and restocked daily. There was construction improvements on the exterior of the building but it looked like they were almost done. I would expect by the end of the month the construction noise will have subsided. It wasn't obtrusive, and there was the resident DJ that played mostly House & Deep House during the day by the pool. We happen to love that genre so it was very enjoyable/relaxing. Hardly audible by the beach in case that's not your style. The front desk staff will break up your dollars for tip money but dont count on it every day. They're not a bank. Also, if there's something you need, ask your concierge. The concierges seem to be much more helpful for anything other than check in/check out. Addressing some concerns I read about: The music is music, they added other genres for some time and it didn't ruin the atmosphere in any way. The upper and lower pools were warm, but it's 90 degrees, what do you expect? The middle level pool was noticeably and enjoyable cooler (perhaps because it's larger?) Secrets hotel shadow, we had full sun until about 4p.m or 5p.m at which point half of the pool area was shaded and the other half had sun, after being out since the mid-morning, the shade was welcomed! (I guess winter months have a different location for sun exposure.) The room had very hot water available at all times and the A/C worked very well. The resort is absolutely making progressive improvements towards increasing customer satisfaction and actually implementing many changes based on suggestions made by previous guests. Thank you Andres, Adan, Ivan, & Valeria for making our second wedding anniversary celebration picture perfect. I would highly recommend BookVIP& Sandos Luxury Experience Resort.
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Reason of review:
Good quality
Testimonial
elenashynkarenko

This has been the most amazing trip we ever had. We highly recommend Secrets through BookVIP

The best hotel I have ever stayed in. Everything about this place is superb; the accommodation, beach, pools, entertainment, food, location and staff were much better than expected. We stayed for a week in the top notch bungalows which were of a high standard and cleaned daily. Eating wise we used every restaurant but preferred the Seaside Grill where we were always well looked after by the staff. Staff wise all were great but Valentina (in the lobby), Ronnie (seaside restaurant) and Charlie (entertainments) are worth of note. Thank you BookVIP!
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Reason of review:
Good quality
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