Testimonial
0 comments

All of our meals were served on the beach. Everything was included and not a single thing to worry about! I highly recommend BookVIP!

Villa Del Palmar is a fabulous resort with an amazing and friendly staff. The various restaurants have great quality food along with fantastic pricing.

Their wood fire pizza is sooo good. You can't beat the poolside service, some one is always there to help with any of your needs.

VDP has many other amenities! Dont hesitate, you won't be disappointed!

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Reason of review
Good quality
Review #951404 is a subjective opinion of poster.
Testimonial
0 comments

Bookvip - Kranthi Puppala- Orlando Vacation

4.7
Details

I had booked my vacation with bookvip.com. I would say this was really amazing experience with bookvip.

This was hassle free hotel booking with no surprises. I would say this was greatest vacation I ever had. Customer service is awesome, so great guys with positive attitude. Good part of this is very affordable rates - we cannot even imagine about these.

Hotels they have tie-ups are awesome with good location views, free shuttle to theme parks, free breakfast and ofcourse great services.

I see lot of people , booked their vacation with bookvip and personally i did chatted with them and heard lot of positive reviews. I would strongly recommend bookvip.com to book vacations- you will feel the difference.

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Tags
Pros
Prices, Services
Reason of review
Good quality
Review #942459 is a subjective opinion of poster.
Bookvip's reply to:

Bookvip - Is this a SCAM

Thank you for sharing your experience.

Our special promotional packages are sponsored by the resorts and the rooms are discounted up to 77% from the retail rate because the resort is subsidizing the room in exchange for your time during the resort preview. The extra bonus gifts are provided by the resort and our given at the end of your resort preview.

The IP address is part of your digital signature acknowledging the Terms and Condition/Reservation Details and accepting the eligibility requirements set forth by the resort. This also protects you from credit card fraud as BookVIP has the latest encryption technology.

We have an A+ rating with the Better Business Bureau and send over 100,000 people on vacation per year and have more customer video reviews than any other travel site.

James Colligan
Owner
Resort Vacations International/BookVIP.com
Author
Location
Richardson, Texas
Reason of review
Not as described
Loss
$175
Preferred solution
Let the company propose a solution
Review #939724 is a subjective opinion of PissedConsumer939724.
0 comments

I booked a hotel package in San Antonio. I paid for the whole package up front.

I called to confirm dates of travel. After the 3 mention of a date I had available the lady on the phone finally told me that those dates were available. I asked about the 3 bonuses that it said I would get for paying in full. The lady agreed to give me the 3rd night at the hotel, but said that I would receive the other 2 bonuses after I attended a 120 minute timeshare event.

I was still okay with all of this until I found out through an email that they had my IP address for my work computer.

All I did was ask why do you need that and then after several attempts with no valid answer I asked to cancel and refund my credit card account immediately. This may not be a "Shady" operation, but why did I feel that way?

Bookvip's reply to:

Bookvip - All Good

Thank you for sharing your experience.
We appreciate hearing from satisfied customers such as yourself and we look forward to helping you plan your next vacation.
James Colligan
Owner
Resort Vacations International/ BookVip.com
James@bookvip.com
Author
Location
Miami, Florida
Review #934024 is a subjective opinion of PissedConsumer934024.
0 comments

Thanks for resolving the issue with the dates. Happy Customer and cant wait to spend New Years in the smokey mountains. Im making plans for all the activities. thanks again

Thanks for resolving the issue with the dates. Happy Customer and cant wait to spend New Years in the smokey mountains. Im making plans for all the activities. thanks again

Thanks for resolving the issue with the dates. Happy Customer and cant wait to spend New Years in the smokey mountains. Im making plans for all the activities. thanks again

Thanks for resolving the issue with the dates. Happy Customer and cant wait to spend New Years in the smokey mountains. Im making plans for all the activities. thanks again

Bookvip's reply to:

Bookvip - SCAM

Thank you for your valuable feedback. I apologize if the taxes and resort fees were not covered properly. As of the owner of the company, I am proud in the fact BookVIP is the largest provider of promotional packages in the world. You can save up to save 70% of the retail rate on the promotional packages because the resort's are subsidizing the cost of the vacation in exchange for meeting the eligibility requirements and attending the resort preview. All of the resort's requirements are listed at the bottom of each special hotel offer with the "Terms & Conditions" link. Furthermore, we use the latest encryption technology to make sure all transactions are secure. Lastly, once you are booked and confirmed for your resort, you are guaranteed 100% for your dates at the resort.

BookVIP has thousands of happy travelers every week, an A Rating with the Better Business Bureau, and has more video testimonials from happy customers than any other travel website in the world. Please refer to http://bookvipreviews.com/.

James Colligan
Owner
Resort Vacations International/ BookVip.com
James@bookvip.com
Author
Location
Lafayette, Louisiana
Cons
Waste of my time, I do not like book vip and will never use it g, Conflicting cancellation policy, Discriminationsexage, Nondisclosure of policies
Reason of review
Pricing issue
Tags
  • failure to reimburse
  • Fraudulent offers
  • Book Vip Bad Review
  • Book Vip Review
  • Non Disclosure Of Information
Review #932072 is a subjective opinion of PissedConsumer932072.
0 comments
1.0
Details

This company sells you a trip and does not disclose additional fees that they tack on--one being taxes which are 50%!!! In addition, you think you are picking a specific resort and paying more for it but once you pay they send you confirmation saying they have the right to send you to any resort and dont disclose what they even are.

They say if you pay in full you will get additional stuff but they do not give it to you!!! After threatening to cancel then they want to remove taxes. One person gives one amount for taxes, then another gives you another amount. One person tells you resort fee is per person, then another says per room.

None of this is disclosed on the site where you book the actual trip. I went back to the site to check and see if I missed it.

Then fraudulent charges started appearing on my credit card!! I paid $200 more to get the resort I wanted, only to find out, they can change me to any resort, which they don't even list for you.

Testimonial
0 comments

Enjoying the magnificent view, food, culture, thanks to BookVIP - everything is magnifico!

We came to Breathless to get away and we had a wonderful time! The staff and E team were excellent!!

We love going to the shows at night and the pool parties during the day!

The food in the restaurant is amazing!! We owe this all to BOOKVIP fro making it happen!

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Reason of review
Good quality
Review #931879 is a subjective opinion of poster.
Testimonial
0 comments

Thank you BookVIP For An Amazing Experience!

The Krystal Cancun hotel is absolutely amazing , food is good rooms are clean. Like to thank "LALO" OR EDUARDO for being very professional and kind and all the rest of the staff from the activities station by the pool area.

They made the experience much better. Also Nina and Frida were very kind and fun. If you go there look for them! They are nicest group of people we met in CANCUN !!

We will miss you guys Thank you for a great experience in CANCUN. There's nothing bad about this place. This hotel and location is AMAZING!! Also front desk manager MIGUEL was very helpful and kind.

Hopefully not forgetting anyone there.

Thank you BookVIP for an amazing vacation!!. I will recommend this place to all my friends and family.

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Reason of review
Good quality
Review #931878 is a subjective opinion of poster.
Testimonial
0 comments

We booked everything on BookVIP.com and can't complain about anything!

Excellent stay! Secrets Royal Beach was gorgeous, rooms were always clean and very well kept.

The entertainment staff at our pool were so much fun! Tequila, Big Papi and Eddy Murphy were so awesome and engaging with everyone! I loved the variety of activities from ones you'd expect like dancing to painting and foam parties in the pool. Nightly entertainment was excellent and higher quality than I expected.

The dancers were amazing and bands played music from all genres and cultures so everyone could enjoy.

The a la carte restaraunts were fantastic, we tried the Mexican, Italian and seafood and loved our meals! Wait staff was so friendly and helpful!We will definitely be coming back!

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Reason of review
Good quality
Review #931880 is a subjective opinion of poster.
Bookvip's reply to:

Bookvip - (((( BAIT AND SWITCH COMPANY )))

Dear Darrin,

Thank you for sharing your experience with us. We appreciate all feedback.

Unfortunately, this was a highly unlikely event out of our control in which we were notified the resort had overbooked for those specific dates due to the overwhelming response of the promotional offer. We attempted to upgrade you at no additional cost as well add a bonus 3 nights to make amends for any inconvenience, however you declined the offer.

BookVIP has thousands of happy travelers every week, and has more video testimonials from happy customers than any other travel website in the world!

James Colligan
Owner
BookVip.com / Resort Vacations International
Author
Location
Woodburn, Oregon
Reason of review
Order processing issue
Review #928012 is a subjective opinion of PissedConsumer928012.
0 comments

We booked a trip to Cabo through Bookvip in August 2016, and paid for it.

Ten days later we get a email from them saying we needed to contact them. I called them and they told us that the place we booked our stay at was full and they could not honor the reservation.

This was ten days later and we already booked our flights and transportation. And of course they try to up sale use the next day, so I told the lady on the phone that we were not interested in booking anything with them even with the extra three day US trip they wanted to give us. I flat told her no thank you (I DON'T TRUST YOUR COMPANY).

This sounds like a bait and switch to me. I WOULD NEVER TRUST THIS COMPANY ESPECIALLY IF YOUR TRAVELING OUT OF THE USA.((((BEWARE))))

Testimonial
0 comments

The beach is my dream beach white sand. We booked through BookVIP and got a great price

This was our first trip to Cancun and we had the best time!! The hotel was beautiful and it's location was perfect.

We had an ocean front room and all we had to do was step out onto our balcony and there was the ocean. The waves were very loud and soothing and when you closed your slider, it was completely silent. The beach was amazing. The food was great.

Las Villa's was the best food!! Even though we opted out on the excursions, there were plenty of them to sign up for. Best experience ever and we are already planning our next visit at the same Hotel.

The staff was always smiling and saying hello and so friendly!! Great experience - we highly recommend BookVIP!!

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Author
Reason of review
Good quality
Review #926307 is a subjective opinion of poster.