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What Their Customers Are Saying ?

Bookvip - Very happy with stay!

Bookvip
Beautiful hotel, multiple pools, clean and staff was very friendly. Gorgeous scenery and an amazing value. Would definitely do it again.

Bookvip - Answered my question

Bookvip
So far the communication and customer service with Bookvip has been great. I asked a question and they followed up with me. Read more

Bookvip - Book VIP was great

Bookvip
We had a few communication issues, but Book VIP was swift to handle them. Great vacation. Read more
This was a bunch of bs and i was lied to from day one Bout everything and i will be seeking legal action for the initial lie that was told to me. Along with consulting legal counsel i will be contacting the BBB as well. I asked about hidden fees and restrictions in mh...
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#1456475
Bookvip's reply to:

Dear Justin, Thank you for your valuable feedback. Please note that we have representatives available 24 hrs. per day/7 days per week. Our records do not reflect any incoming calls from your telephone number since you made your original booking on-line. Your...
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#1454816
Dear Tammy, We do not have any reservation in our system using the information provided on your review, and we do not have any record of any telephone calls received within the past 60-days from the telephone number reflected on your review. We have made several...
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#1451144
Bookvip's reply to:

Dear Whitney, Please note that the on-line booking made in your name 45 minutes before you posted your comment has been cancelled and refunded. Our records do not reflect any telephone calls coming in from the telephone reflected on your reservation. We work very hard...
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#1444463
Bookvip's reply to:

Dear Angela, We are pleased that upon receipt of your review, you were contacted by our General Manager and we were able to address and resolve your concerns. We work very hard to ensure that each and every customer is aware of how valuable they are to BookVIP. The...
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#1419737
Bookvip's reply to:

Dear Jodie, Thank you for your feedback. I'm sorry for the confusion surrounding the payments and refunded amount. All of our calls are recorded, so we appreciate your comments as we were able to use the calls as valuable learning tools. I am pleased that all...
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#1416678
Testimonial

Hotel is beachfront with amazing views of the famous rock-formations which make Cabo San Lucas famous. We enjoyed restaurant Bella California which sits in front of the ocean. Great friendly service and excellent food and drinks. Italian chef Giulio of Bella California...
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#1415535
Testimonial
The people who work at this resort are just wonderful! From the moment we checked in until the moment we left, everyone went above and beyond to make our vacation exceptional. Check-in was quick and easy. Even though our room was not quite ready, it was fine. We...
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#1415532
Testimonial
Very clean rooms. Has a restaurant on the premises. Convenient location. Lots of things to do. The Island is close that has shopping and restaurants one of them being Paula Deens. The hotel also has a outdoor heated pool.
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#1415537

Contact Bookvip

Mailing Address:
975 North Miami Beach Blvd., 2nd Floor
North Miami Beach, Florida 33160
United States
Phone:
(888) 849-8450
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Testimonial
This was a truly remarkable experience! The facilities were absolutely beautiful, the food was amazing, and the wonderful service of the friendly staff made our stay an unforgettable experience!!! Thank you, Charlie, for your entertaining shows and the language...
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#1415536