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What Their Customers Are Saying ?

We definitely will be booking again through BookVIP.com!

Bookvip
1 of 2
I’m changing the name of this resort to WestGREAT! Beautiful view and a lot of onsite amenities. The pools are clean and there are a lot of them to choose from. Great food and a convenient store for last minute necessities. The staff is friendly and goes out of their way to make your stay special. We will definitely be staying here again. Read more

BookVIP was the real deal!

Bookvip
1 of 2
We did a family trip with the kids and we all loved it and had a great time. They had activities for everyone, including live entertainment every night. It was better than we had hoped. Everyone gave excellent customer service from the time we arrived till we left. Anything we needed, they had. All their food was better than great, fresh, homemade and amazing. World Cafe had an awesome buffet breakfast and Martin and Fernanda were great! Also,... Read more

!Accommodations are amazing. Go ahead and book it, enjoy BookVIP. It is the real deal!

Bookvip
1 of 2
The best hotel in cancun cannot exist without having such great view to the sea. Moreover the staff is amazing (specially to Alejandra, Alonso and Reyna). It is not the first time I come here and I highly recommend this place, you can do everything inside and outside because it is unbelievably well located. It is clean, safe and fun!!! Read more
Bookvip's reply to:

Dear Andy, We appreciate the opportunity to address your comments. First and foremost, please be reminded that although your reservation was final and non-refundable since you did not accept the trip insurance offered during the sales call, you stilll were refunded in...
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#1267042
Bookvip's reply to:

Dear Tom, Thank you for your feedback. As you are aware, your pending reservation was cancelled 8-days after booking because you did not complete the booking by agreeing to the Reservation Details with your electronic signature and submitting same. Your refund was...
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North Miami, Florida
#1264627

Testimonial

We loved our trip to Cabo! BookVIP is the best value! We stayed right on the beach and incredible vview of the Cabo Arch. The staff was super friendly and the food was very good. We loved sitting pool side drinking frozen margaritas. The pool activites were...
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North Miami, Florida
#1257110
Oasis Sens is a fantastic hotel for couples. The hotel is in a great location has a beautiful beach front. The Sakura restaurant is absolutely exquisite, it does require a reservation however I would highly recommend it. The hotel has an onsite coffee shop which is...
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#1252406
Nice relaxing vacation. Be sure to visit the Pina Colada restaurant on the beach...they have the best cooks. Ask for Eduardo; he is A+ when it comes to customer service. Eduardo is pleasant and so efficient. He was the best waiter we had during our stay.
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#1252396
This was our second stay at Secrets Royal Beach in Punta Cana. It is an excellent resort and a great value for the price. The employees make the stay very enjoyable. People like Hippolito, Lepardina, Lenny, and Jon in the Restaurants were the BEST. The concierge desk...
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#1252407
Dear Sheron, We appreciate the opportunity to address your comments. First and foremost, please be reminded that your $39 deposit was refunded to you promptly upon request and the reservation being held with your deposit was cancelled – both prior to your posting. All...
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#1250049
Bookvip's reply to:

Dear Laurie, Thank you for your valuable feedback. I am pleased that a representative was able to speak with you and resolve your concerns. Your reservation was cancelled as requested and your credit card was not charged. As the fastest growing travel company in the...
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#1249045
Bookvip's reply to:

Thank you for your valuable feedback. We adddressed this concern with Westgate as we are their exclusive online provider of first time visitor promotional packages. There staff are commission sales people. Additionally, a management member of their team reached out to...
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#1244329

Contact Bookvip

Mailing Address:
975 North Miami Beach Blvd., 2nd Floor
North Miami Beach, Florida 33160
United States
Phone:
(888) 849-8450
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We had an amazing time at the resort. You honestly don't have to leave the property to have fun. They have a game room, basketball court, mini water park, restaurants ice cream store and marketplace. The rooms are very spacious. Thank you BookVIP for making this...
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#1231252