What Their Customers Are Saying ?

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Thanks to Bookvip.com we saved over $3000.00

Bookvip
1 of 1
We are having a week long vacation in Cabo San Lucas for the Thanksgiving holiday. Mexican beer on the beach, can’t beat it. We love it here. We helped baby turtles swim into the Sea of Cortez this morning. It’s been awesome.
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Bookvip - We saved $1,600.00

Bookvip
1 of 1
We are at Villa del Palmar and found this place on Bookvip.com. I didn’t believe it could be true but it is beautiful here, the resort is beautiful and we couldn’t be happier. Bookvip.com really is a great place to find your vacation.
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Bookvip - We saved a ton of money

Bookvip
1 of 1
We are in Cancun, Mexico on a vacation we booked through Bookvip.com. We are staying at the Krystal Resort. We just got back from snorkeling where we went under the water and saw a lot of fish. We had a great time and there’s plenty of food. Thank you Bookvip.com.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Bookvip - Refund

This company is a fraud in my honest opinion. The representatives are very misleading in regards to the terms and conditions and out right lie about their policies. I am awaiting a refund from them yet to be received because I do not qualify for this package yet they wanted to give me a voucher which makes no sense if I don't qualify. The cancellation representative was beyond rude and unhelpful. I strongly advise against booking with this company and they should consider new reps with more knowledge and training on how to treat customers who are trying to spend their hard earned money especially

User's recommendation: Just Don't.

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ID
#2047358 Review #2047358 is a subjective opinion of poster.
Loss
$540
Preferred solution
Full refund

Bookvip - We saved thousands of dollars

We are here at the Omni Resort in Cancun, and we got here through Bookvip.com. The weather is beautiful, the ocean is beautiful, we saved thousands of dollars. If you want to enjoy yourself, come on down.
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1977024 Review #1977024 is a subjective opinion of poster.

Bookvip - We saved thousands of dollars!!!

We have enjoyed our vacation in Cabo, courtesy of Bookvip.com. We are staying at the Villa del Palmar Resort. Everything has been wonderful, all inclusive. And if you really want to save money, book with Bookvip.com. We saved thousands of dollars on this vacation and it was absolutely wonderful.
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1977025 Review #1977025 is a subjective opinion of poster.

Bookvip - I would use them again

We have had a fabulous five day vacation at Cabo at the Villa del Palmar and this is our view every single morning. Five days of sunshine, no clouds. He is the Palmar and we were able to get our vacation through Bookvip.com. I would use them again, I will use them again. Everything they promised was true. It was amazing and we will be back again.
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1977027 Review #1977027 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Bookvip's reply to:

Dear Maddalynn We are sorry to hear about your misunderstanding of our "Cancellation/Interruption Insurance plan” included FREE with your purchase and thus we wanted to address your claims about how we represented ourselves during your purchase decision. We reviewed...
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ID
#1928063 Review #1928063 is a subjective opinion of poster.
Service
Westgate Resorts Vacation Package Booking
Bookvip's reply to:

Bookvip - The VIP representative cancelled us because of my husbands age.

Hello,

Thank you for your feedback.

It is unfortunate that you were not able to visit the Omni Cancun Resort for your vacation. It is the participating resort provider who sets forth the eligibility requirements - not BookVIP.

Your reservation was cancelled and refunded in full as soon as it was discovered that you were not eligible for the promotion.

Although you were not eligible for that specific promotion, we offer many other vacation packages for which your ages would not be an issue.

Please feel free to call 888.849.8450 if you would like to book another vacation with us and a highly-trained representative will be happy to assist you.

James Colligan
Owner
BookVIP.com
James@bookvip.com
author's review
ID
#1919096 Review #1919096 is a subjective opinion of poster.
Preferred solution
Apology

I was so disappointed when I called in to pick my dates for my future travel to Omni Cancun Resort. I had booked this 6 weeks ago and paid the stay in full.

I was fully aware that we both had to go (married) and attend a 120 minute promotion to possibly buy into what they were offering for travelers. I answered all questions correctly except when they asked me our age and I informed them I was 60 and my husband was 71 they told me we didnt qualify and had to cancel our reservation.

Isnt this age discrimination? So disappointed.

User's recommendation: Ask all these questions in advance. Good thing I had not bought plane tickets.

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Bookvip - Not satisfied

Booked a stay in a Hyatt in Savannah, paid for it, then they changed the hotel to a small boutique hotel stating they were no longer affiliated with Hyatt.Then due to the corona virus they cancelled my stay but refuse to refund me. Now they say I must stay with them again or lose my money and all of a sudden are promoting the Hyatt again. I do not trust this company and certainly would not recommend them.

User's recommendation: look elsewhere.

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ID
#1905354 Review #1905354 is a subjective opinion of poster.
Preferred solution
Full refund

Bookvip - We will definitely do it again

We are having our family vacation here at paradise Cancun. The name of the hotel is Krystal Resort and it’s a beautiful place. We have really nice swimming pools here and the beach is great. We’ve been having great food. All our booking was done through Bookvip.com and we had a great experience. When we got here everything was ready for us and we really loved the experience we had with them.
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1977029 Review #1977029 is a subjective opinion of poster.

I saved a whole lot of money using Bookvip

I’m in Cabo San Lucas staying at the Villa del Palmar Resort on a Bookvip.com vacation. I’m having a great time. Lovely weather, lovely place, lovely amenities. I saved easily a $1000 on my five night stay here. It’s right on the beach, a swimable beach which is important. The food is great and the people are great. Bookvip took care of the whole thing.
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1977031 Review #1977031 is a subjective opinion of poster.

Contact Bookvip Customer Service

Website:
www.bookvip.com
Mailing Address:
975 North Miami Beach Blvd., 2nd Floor
North Miami Beach, Florida 33160
United States
Phone:
(888) 849-8450
Contact Bookvip Customer Service

Bookvip Products and Services Reviews

Product or Service Reviews
Vacation Package  4.3 111
Vacation Package Booking  2.3 81
Room Booking  2.4 13
Customer Care  1.6 20
Vip Plus Membership  1.0 2

Latest Question

how can I get a refund

I recently purchased the omni cancun resort package and need to cancel, my wife was just diagnosed with cancer and I can no longer do it financially

Bookvip Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Bookvip's reply to:

Dear Mr. Schnedecker Thank you for your feedback. All of our vacation packages are promoted as first-time visitor promotions that require a resort preview. Our resort partners are subsidizing the rates for folks who meet certain demographics and agree to attend a...
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ID
#1863601 Review #1863601 is a subjective opinion of poster.

Bookvip - We saved about $3,400.00

We’ve been at Secrets in Los Cabos for six nights, seven days. We’ve had an incredible time. We used Bookvip.com and if we had paid for the trip it would have cost us $4,500 and it only cost us $1,200 for six night, seven days at a five star resort. This is a beautiful place. The food is phenomenal. We did deep sea fishing and a sunset cruise. We recommend Bookvip.com highly.
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1977034 Review #1977034 is a subjective opinion of poster.

Bookvip - We saved $1,500.00

Thanks to Bookvip.com I was able to bring my wife to Cancun, Mexico. No hidden fees, straight up cost what it was. If you want to find a trip you can afford, go to Bookvip.com.
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1977036 Review #1977036 is a subjective opinion of poster.
Bookvip's reply to:

Bookvip - To cancel for coronavirus

Dear Dina,

I am pleased that upon your conversation with one of our representatives, you have been provided with an extension of time for 36-months to enjoying your much-deserved vacation!

We look forward to helping you with all of your future travel plans.

Kind regards,

James Colligan
Owner
BookVip.com
James@bookvip.com
author's review
ID
#1840995 Review #1840995 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

For june but there is a coronavirus going around and thats the only time i can travel so i would like full refund please 9049946480 or edwardsdina4@gmail.com

User's recommendation: Maybe.

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Bookvip saved us over $2,000.00

My 45th birthday was epic. The resort, the food, the people and of course, the booze was the bomb.com. All you have to do is call Bookvip. The rest is up to them. I don’t usually do reviews but I owe Bookvip a true One Love from the Lowreys. I will definitely use Bookvip for all my future stays. It is well worth the money.
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1977039 Review #1977039 is a subjective opinion of poster.

Bookvip - We saved hundreds of dollars

Thank you Bookvip for giving us the vacation of a lifetime. We snorkeled and enjoyed great food and a lazy river. Thanks Bookvip.
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Bookvip is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1977038 Review #1977038 is a subjective opinion of poster.