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What Their Customers Are Saying ?

Thanks BookVIP! We Have saved $2000-$3000 On This Trip For My Husband's Birthday!!

Bookvip
1 of 1
We had an amazing time at the resort. You honestly don't have to leave the property to have fun. They have a game room, basketball court, mini water park, restaurants ice cream store and marketplace. The rooms are very spacious. Thank you BookVIP for making this possible! Read more

Our Family Saved Over $2000 On This Vacation! BookVIP has been Amazing!!

Bookvip
1 of 1
The place is naturally beautiful and it is accentuated by the Devine accommodations and the attentions provided by the hotel and their staff. My wife and I had an amazing time and look forward to visiting again. Definitely on our "will stay again" list. Thanks again BookVIP for saving us over $2000 on this vacation! Read more

It's An AWESOME Vacation. We Thank BookVIP For This Opportunity

Bookvip
1 of 1
Lovely hotel with lots of fun and activities. Fantastic massages by Guadaloupe and Adriana! They really listened to my requests and pressure used was absolutely perfect! I would definitely recommend this hotel and BookVIP to couples and families. Read more
Bookvip's reply to:

Dear Tammie, We appreciate the opportunity to address your concerns. Please note that a supervisor of the cancellation department attempted to contact you on the same day you requested cancellation of your reservation and left you a voicemail and sent you a text...
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Vero Beach, Florida
#1212334
Bookvip's reply to:

Hello Begum, Thank you for your feedback. As stated in the Reservation Details which you we covered over the phone and agreed to in writing, the resort partner is paying the 70% discount on for these promotions, and the resort will honor only one package per family,...
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#1212138
Bookvip's reply to:

Hello Tatiana, I would like to apologize for any inconvenience and stress resulting from the manner of communication provided by our Customer Service agents. As the fastest growing travel company in the world, we sometimes fall short of our goal, however we are...
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#1209674
Bookvip's reply to:

Hello Rita, We are happy that prior to your review being posted, your refund had already been processed back to your credit card. Regarding your concerns, I would like to apologize for any inconvenience and stress resulting from the delay in processing your refund...
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#1208442
Bookvip's reply to:

Dear Carmen, We appreciate the opportunity to address your comments. First and foremost, please be reminded that you were immediately refunded your $39 down-payment when you refused to cooperate with the sales representative. Above all else, providing excellent...
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#1206755
We spent one week at this fabulous resort. The check-in/out process, food (Japanese was tops!), beach ( bring sandals), pools and activities; all excellent! Take the time to discover this property as they have invested time and money in order to preserve the...
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#1205684
We had a wonderful vacation and were completely satisfied. Our room was clean and spacious with a balcony facing the water. We had unlimited, delicious food available for 16 hours a day. A huge pool, outdoor hot tub, and easy access to the beach. Towels and lounge...
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#1205678
Bookvip's reply to:

Hello Kourtney, We appreciate the opportunity to respond to your comments. We strive to assist all our customers in having a great vacation with every reservation booked through BookVIP, which is why BookVIP has the most flexible reschedule policy in the travel...
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#1204673
We chose this hotel based on the reviews we read, and those reviews were spot on. The room accommodations were very clean and well maintained. The Asian restaurant has a great menu and the food was outstanding, not to mention the fantastic service provided by Rodolfo...
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#1205687

Contact Bookvip

Mailing Address:
975 North Miami Beach Blvd., 2nd Floor
North Miami Beach, Florida 33160
United States
Phone:
(888) 849-8450
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Bookvip's reply to:

Hi Jenna, Thank you for your email and understand your concern. BookVIP is the leading provider of promotional packages in the world. We send over 100,000 people on vacation each year with all of our vacation packages. The reason all of our packages are up to 77% off...
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#1202187