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What Their Customers Are Saying ?

We booked a trip to Riviera Maya, Mexico! Never thought BookVIP could save us this kind of money on a trip this grand. I definitely would NOT hesitate to recommend BookVIP to my friends or family

Bookvip
1 of 1
Spacious room with a king bed and mini bar fully stocked. Very neat and clean with maid service twice a day. Well manintained property with a many pools, swim up bar, gourment restaurants, 24 hr coffee shop, and a buffet restaurant that is open for breakfast, lunch and dinner Read more

A quick trip to Williamsburg, Virginia allowed us to see parts of Northeast we had never seen before. Old town feel throughout our entire stay. Thanks BookVIP the savings was so worth it

Bookvip
1 of 1
A quick trip to Williamsburg, Virginia allowed us to see parts of Northeast we had never seen before. Old town feel throughout our entire stay. Thanks BookVIP the savings was so worth it." Description: We recently spent three nights at this hotel, while visiting the Historic Triangle. Check in was quick and easy. They gave us a coupon book, with a map, and a printed list of directions to various "hot spots" in the area. We were on the third... Read more

Bookvip - We have no regrets. Never thought we could ever afford a trip like this to Riviera, Cancun. I was skeptical but everything was absolutely perfect and the views were breathtaking!

Bookvip
1 of 1
We spend a wonderful week at the hotel. Couldn't do enough for us. The food was outstanding. The people super friendly and polite. Our room was very clean and the service in pool area, lobby etc was extraordinary. The kids had a blast. Wouldn't hesitate to book again. Read more
Bookvip's reply to:

Hello Eric, We strive to assist all our customers in having a great vacation with every reservation booked through BookVIP. As you are aware, the resort cannot honor your reservation because you are not legally single, which makes you ineligible for the resort's...
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I didn't like
  • Total lack of integrity
#1134550
Bookvip's reply to:

Dear Sylvia, Thank you for your valuable feedback. I am pleased that a supervisor was able to speak with you and resolve your concerns. As the fastest growing travel company in the world, we are not perfect and sometimes do make mistakes, however, we use this forum for...
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#1130682
Bookvip's reply to:

Dear Freda, We appreciate the opportunity to address your comments. Above all else, providing excellent customer service is our main goal and all of our customer service agents are highly trained and qualified. We apologize for any stress caused by the manner of...
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#1128864

Bookvip - Beautiful views

Bookvip
#1092353
I enjoyed the resort because of the beautiful views and proximity to all that's happening in Los Cabo's.
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My husband and I stayed the night before visiting universal studios. The resort is very close to the park, close to Wal-Mart and plenty of places to eat nearby. Our room was nice, the pools also. The private island is very pretty. Overall, we were very happy with our...
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#1121565
I absolutely LOVE this hotel!!!! Super clean rooms and entire facility!!!! The people are always so friendly and accommodating!! Had some friends come over and hang out with us while on our week stay here. The employees were very kind and always able to answer any...
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#1121564
We enjoyed our trip very much! It was so beautiful in Cancun and at the hotel. Our food was great and service excellent. Our waiters, especially, Omar Benito Barradas, made us feel like family. He seemed genuinely happy to see us each day!
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#1121566
Bookvip's reply to:

Dear Bobbi, Than you for your feedback. Your reservation had been cancelled and your full refund was in process before you posted your review. Unfortunately, you were not eligible for the promotion offered by your preferred resort since did not meet the resort's...
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I didn't like
  • One day its confirmed then the next need additional information
#1107037
Booked with Book VIP in March 2017 for June 20, 2017, father-n-law went into hospital and got out the day we were suppose to leave, called BookVIP and explained to them that he just got out of hospital and we were waiting on hospice to show up at his house to get him...
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#1099199
Bookvip's reply to:

Dear Lisa, Thank you for your feedback. We apologize as we had a system update when your travel receipt was being sent out. Another copy of your travel receipt has been sent to your email address. Please call 888-585-9828 when you are ready to book your travel dates...
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#1092967

Contact Bookvip

Mailing Address:
975 North Miami Beach Blvd., 2nd Floor
North Miami Beach, Florida 33160
United States
Phone:
(888) 849-8450
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Bookvip's reply to:

Dear Misti, Thank you for your email and we understand your concern. The vacation packages offered by BookVIP are amazingly affordable because the participating resort partner is paying the 70% discount in exchange for your time during the 90-120 minute preview. The...
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I didn't like
  • Any of it
#1087287