Welcome to Bookvip Community
Bookvip.com is an American travel agency headquartered in Miami, Florida with additional offices in Asia. The company is the leader in discounted vacation promotional packages and is the fastest growing travel company in North America with over 3.6 Million Facebook Likes and 1 million happy customers. Bookvip.com offers 24 hour, 7 day per week service for its customers and is available before, during and after their trip. The company has an A rating with the Better Business Bureau and strives for 100% customer satisfaction. Most importantly, it is what our customers that say that matters. BookVIP now has more customer video testimonials than any other travel website in the world! The customer video testimonials can be viewed on Bookvip.com http://www.bookvip.com/sitereviews. Also please see our Q/A section with frequently asked questions. https://www.bookvipreviews.com/questions-answers.html
Latest review first
Bookvip - Rip-off: bait and switch
Paid for a resort ressrot named Cabo Palace Beach Resort with location listed in Cabo San Lucas. Then VIP Booking phone rep did a bait and switch on me while on the phone to a resort in San Jose Del Cabo. VIP booking made me sign off over phone and would not let me see resort until after taking my money. VIP never sent link and I found out about the location by calling custoemr service back and asking why the resort name had changed? they were rude and said that was the resort I booked. no refunds. They refused to refund me and had to call credit card to report scam. VIP Booking is a high pressure scam.
I didn't like
- Put on long hold
- Poor customer service
- No refund
Dear Jeorj, We have no record of any reservation using the name, telephone number and/or email address included on your review. We have an A+ rating with the Better Business Bureau...Read more
Dear Raymond, Thank you so much! We recommend you check Orbitz and Google flights and suggest travel on non-holidays and weekdays for best airfare deals. We look forward to hearing from you when you are ready to book your next vacation! James Colligan Owner BookVip.com...Read more
Hi, I'm writing to you not because I have a complaint, but because thanks to this site and all the reviews I will never have a complaint, I was strongly thinking of booking a trip their your site but after reading all the issues and complaints people have made I...Read more
We’re on our last day at the beautiful Grand Sirenis. The kids have been swimming all day. We had such a great concierge that we bought a membership. We will be back many times.Read more
We just spent a wonderful anniversary vacation at the Tahiti Village thanks to Bookvip.com. This is a wonderful hotel.Read more
Bookvip - Very happy with stay!
Beautiful hotel, multiple pools, clean and staff was very friendly. Gorgeous scenery and an amazing value. Would definitely do it again.
We saved over $5,000.00 booking through Bookvip. The resort is amazing, the people are amazing, the beaches are gorgeous. We never could have afforded this without Bookvip.Read more
If you want to go somewhere, make sure you contact Bookvip.com. They will fix you up.Read more
This was a bunch of bs and i was lied to from day one Bout everything and i will be seeking legal action for the initial lie that was told to me. Along with consulting legal counsel i will be contacting the BBB as well. I asked about hidden fees and restrictions in mh...Read more
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