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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer |Annoyed
Book my trip
- Price
- No customer service representative to speak to
Preferred solution: Deliver product or service ordered
Emergency
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified ReviewerI am unable to get any response from BOOKVIP, thru email or phone. Poor Customer Service
Preferred solution: A representative to speak with, so that I can purchase my trip, without being charged again. At this point, I have lost no money, just time and cooperation.
User's recommendation: Beware of purchasing vacation packages, without a direct co tact person available to help you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company.
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified ReviewerNo one answers or returns emails
Preferred solution: Full refund
BookVip - Stay Away
User's recommendation: Good deals but too many terms and conditions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer |Cancellation and refund of paid trip
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company.
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified Reviewer |REFUND
Preferred solution: Full refund
User's recommendation: Avoid this business. Too much hassle and headache 8
Refund
I have a credit I want to use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified ReviewerLies about sending refund
Preferred solution: Full refund
User's recommendation: Stay away!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.
Verified ReviewerHORRIBLE RIP OFF!
Preferred solution: Full refund
User's recommendation: Stay away!
BookVIP's reply to: Leave not approved
BookVIP's reply to: To get a straight answer from customer service about my refund and I have insurance
BookVIP's reply to: BookVIP - Need a Refund
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